Document Type

Journal Article

Publication Date

3-2022

Publication Title

Journal of Retailing and Consumer Services

Department

Management, Marketing and Business Administration

College/School

Arthur J. Bauernfeind College of Business

Abstract

Atmospheric factors within a retail environment provide efficient and effective methods for influencing customer behavior. Drawing on the concept of sensory compensation, this research investigates how ambient lighting influences taste perceptions. Three studies demonstrate that dim lighting enhances taste perceptions. The results of Studies 1a and 1b provide support that low lighting positively influences consumers' perceived taste of single taste dimension foods (e.g., sweet). Study 2 shows the number of taste dimensions (e.g., sweet vs. sweet and salty) stimulated serves as a boundary condition, attenuating the significant effect of dim lighting on taste perceptions.

Comments

This is an Accepted Manuscript of a peer-reviewed article published by Elsevier in Journal of Retailing and Consumer Services, available at https://doi.org/10.1016/j.jretconser.2021.102732

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