Murray State University
Inevitable Change of USPS
Institution
Murray State University
Faculty Advisor/ Mentor
David Eaton
Abstract
The United States Postal Service delivers mail to over 308 million Americans each day, they also employs nearly 600,000 full-time employees, and operates nearly 32,000 facilities; more facilities than the number of Starbucks coffee houses on the planet. USPS is a government organization that deals with regulatory constraints from the government, yet considers itself a retail business just like McDonalds, Subway, and etc. Two rivals, UPS and FedEx, both have technology innovations that are years ahead of postal service, making them more attractive to the consumer’s needs. USPS has hit all-time highs in net losses reaching $8.5 million in 2010. Mail volume has dropped along with profits and the USPS is looking for reform. This paper addresses the cost/budget structure, technological innovations, logistics, regulations, and financial crisis of USPS. Change is inevitable for USPS, whether it is a minor change like 5-day week or technology upgrades, or major changes such as logistics reformation or even privatization of the entire company.
Inevitable Change of USPS
The United States Postal Service delivers mail to over 308 million Americans each day, they also employs nearly 600,000 full-time employees, and operates nearly 32,000 facilities; more facilities than the number of Starbucks coffee houses on the planet. USPS is a government organization that deals with regulatory constraints from the government, yet considers itself a retail business just like McDonalds, Subway, and etc. Two rivals, UPS and FedEx, both have technology innovations that are years ahead of postal service, making them more attractive to the consumer’s needs. USPS has hit all-time highs in net losses reaching $8.5 million in 2010. Mail volume has dropped along with profits and the USPS is looking for reform. This paper addresses the cost/budget structure, technological innovations, logistics, regulations, and financial crisis of USPS. Change is inevitable for USPS, whether it is a minor change like 5-day week or technology upgrades, or major changes such as logistics reformation or even privatization of the entire company.