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Editor's Notes

Grace Frankland was recipient of ORCA Travel Grant #249 to present at the Kentucky Association of Nurse Practitioners and Nurse Midwives.

Abstract

Clinical Problem

Problem: Emergency department (ED) overcrowding

• ED visits have increased by 47.3% in the last 20

years, while the number of EDs/available beds has

remained relatively unchanged

• Contributing to…

• longer wait times & length of stay (LOS)

• higher rate of patients leaving without being

seen (LWBS) & door-to-provider (DTP) times

• increased mortality

• decreased patient satisfaction

• staff burnout

• preventable errors & decline in quality of

care.

Solution: Vertical Flow Model (VFM)

• An adaptable strategy to address ED

overcrowding by improving patient flow without

increasing physical space/bed capacity.

• Shown to reduce LOS, DTP times, and LWBS rates

• Primarily been implemented in large, urban EDs

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