Burnout in Healthcare: Are we better off before or after the COVID-19 Pandemic and how can we better reduce burnout rates?

Abstract

It is becoming increasingly more popular that people do not want to visit a doctor’s office or emergency room because they feel the care they receive there is less than adequate. Most of that feeling stems from the lack of care and compassion that is experienced in those environments from all players: nurses, physicians, reception staff, etc. Ever since COVID-19 swept across the nation, reports of receiving high quality healthcare have significantly decreased. Many say that this is due to burnout in the healthcare setting. Burnout is an issue that impacts many areas of the healthcare system, whether it be in the inpatient setting or outpatient clinics. It is a constant battle that all healthcare providers experience, both new to the profession and senior practitioners alike. The phenomena of burnout is only going to get worse if we do not look at ways to treat and prevent it that match the experiences of these professionals in this current time. By comparing burnout and its causes from before and after the COVID-19 pandemic and looking at how burnout has affected primary care physicians, emergency medicine physicians, residents, medical students, and nurses before and after the COVID-19 pandemic, research will show that while burnout remains high post COVID-19, there are many things coming together to help reduce those rates and there are many things that we, as a general population, can do to help as well.

Year Manuscript Completed

Fall 2025

Senior Project Advisor

Mrs. Heather Roy

Degree Awarded

Bachelor of Integrated Studies Degree

Field of Study

Health Care Administration

Document Type

Thesis

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