CHFA | Global Languages Senior Colloquium
Academic Level at Time of Presentation
Senior
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Major
Cybersecurity and Network Management, Japanese
Minor
N/A, Double Major
List all Project Mentors & Advisor(s)
Yoko Hatakeyama, Roxanne Riegler
Presentation Format
Oral Presentation
Abstract/Description
Charles Jackson Hiter
Jackson Hiter is a senior at Murray State University who will be graduating in May of 2023 with 2 degrees: a Bachelor of Science in Cybersecurity and Network Management and a Bachelor of Arts in Japanese. He is very interested in fantasy, fiction, and Japanese culture. He enjoys playing and collecting various video games, card games, and Dungeons and Dragons. After Graduation, he plans to get married and move to Japan to work with the JET program as an Assistant Language Teacher.
Abstract
Cybersecurity in Japan’s Hospitality Industry
Japan’s rapid technological advancement is transforming the hospitality industry with the use of robots in hotels. Most notably known for the use of robots at Tokyo's Henn-na hotel, this technological innovation presents numerous security risks that need to be addressed. Despite the vulnerabilities in this field and their potential impact, there is a lack of literature and discussion on the common problems found in these systems. My presentation addresses the gap by providing an analysis of legislation and enforcement, specifically in the Japanese hospitality industry. I discuss the potential impact of threats discovered in the in-room robots at the Henn-na hotel in Tokyo, Japan. The advanced technology used in the Japanese hospitality industry introduces security risks to customer data, and inadequate cybersecurity policies or legislation exacerbate these risks. Through examining laws, academic articles, and interviews with cybersecurity researchers, I argue that the vulnerabilities present in the hotel's robotics systems highlight the need for further legislation to manage the increased risk. Using the causes and effects of vulnerabilities present in Japan's progressive technology, I explain what could have been done differently to secure the Henn-na hotel machines and apply that to the entire industry. In conclusion, the use of robots in the Japanese hospitality industry offers exciting possibilities, but careful consideration of security policy and legislation is necessary to ensure the safety of customer data.
Advisors: Yoko Hatakeyama
Spring Scholars Week 2023 Event
GTL 400 Senior Colloquium
Securing IoT devices in Japan’s Hospitality Industry
Charles Jackson Hiter
Jackson Hiter is a senior at Murray State University who will be graduating in May of 2023 with 2 degrees: a Bachelor of Science in Cybersecurity and Network Management and a Bachelor of Arts in Japanese. He is very interested in fantasy, fiction, and Japanese culture. He enjoys playing and collecting various video games, card games, and Dungeons and Dragons. After Graduation, he plans to get married and move to Japan to work with the JET program as an Assistant Language Teacher.
Abstract
Cybersecurity in Japan’s Hospitality Industry
Japan’s rapid technological advancement is transforming the hospitality industry with the use of robots in hotels. Most notably known for the use of robots at Tokyo's Henn-na hotel, this technological innovation presents numerous security risks that need to be addressed. Despite the vulnerabilities in this field and their potential impact, there is a lack of literature and discussion on the common problems found in these systems. My presentation addresses the gap by providing an analysis of legislation and enforcement, specifically in the Japanese hospitality industry. I discuss the potential impact of threats discovered in the in-room robots at the Henn-na hotel in Tokyo, Japan. The advanced technology used in the Japanese hospitality industry introduces security risks to customer data, and inadequate cybersecurity policies or legislation exacerbate these risks. Through examining laws, academic articles, and interviews with cybersecurity researchers, I argue that the vulnerabilities present in the hotel's robotics systems highlight the need for further legislation to manage the increased risk. Using the causes and effects of vulnerabilities present in Japan's progressive technology, I explain what could have been done differently to secure the Henn-na hotel machines and apply that to the entire industry. In conclusion, the use of robots in the Japanese hospitality industry offers exciting possibilities, but careful consideration of security policy and legislation is necessary to ensure the safety of customer data.
Advisors: Yoko Hatakeyama