The Positive Impact of Transformational Leadership Communication Methods in the Insurance Industry

Abstract

This research looks at how transformational leadership communication techniques can improve organizational flexibility, employee engagement, and customer happiness in the insurance industry. The study highlights the importance of good communication in transformational leadership by carefully looking at important components such as creating a common vision, cultivating leadership attributes, and improving customer relationship management. The benefits of transformational leadership are demonstrated through case studies of top insurance organizations, including AXA, Allianz, MetLife, Prudential, and Zurich Insurance. The results show that transformational leaders can significantly increase organizational performance and consumer trust by promoting an inclusive, innovative, and ethical culture. According to the study's findings, insurance companies must adopt transformational leadership communication techniques in order to innovate, overcome market obstacles, and experience long-term success.

Year Manuscript Completed

Summer 2024

Senior Project Advisor

Dr.Jordan

Degree Awarded

Bachelor of Integrated Studies Degree

Field of Study

Commerce & Leadership

Document Type

Thesis - Murray State Access only

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